Privacy Policy

Understanding how we handle and protect your information.

Information We Collect

Troxel collects minimal information. When you use our contact form, we receive the information you voluntarily provide: name, email address, phone number (if provided), and message content. This information is used solely to understand your inquiry and respond appropriately.

How We Use Your Information

Information provided through the contact form is used exclusively to:

Data Security

We implement appropriate security measures to protect information you provide. However, no method of online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

Information from contact forms is retained only as necessary to respond to your inquiry and maintain appropriate records. After this purpose is fulfilled, information is securely deleted or retained in anonymized form.

Cookies and Tracking

Troxel uses only essential cookies required for basic site functionality. These cookies support site navigation and preference storage. We do not use cookies for tracking, analytics, or advertising purposes. You can control cookie settings through your browser preferences.

Third-Party Services

Troxel does not share personal information with third parties for commercial purposes. We do not use email addresses for marketing communications unless you have explicitly requested them.

Your Privacy Rights

You have the right to:

To exercise these rights, contact us at [email protected] with your request.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Continued use of Troxel following policy changes indicates acceptance of updated terms.

Contact Us

For privacy-related questions or concerns, contact us at:
Email: [email protected]
Address: Jl. Sudirman No. 25, Kav. 52-53, Jakarta Pusat 10210, Indonesia

Last Updated: 2024